Three services,
each with a defined scope.
All Talwen engagements produce working deliverables with known timelines and clear handover criteria. No ambiguity about what's included.
Back to Home
Our approach to every engagement
Scope and agree
Written scope, timeline, and acceptance criteria agreed before any work begins. Pricing is fixed, not T&M.
Build and review
Fortnightly progress documentation. Key decisions shared with your team as we go. No surprises at handover.
Hand over and support
Full deliverable transfer — code, documentation, and a structured knowledge transfer session. Two-week support window included.
AI-Driven Process Mining
We extract event logs from your enterprise systems — ERP, CRM, BPM tools, ticketing platforms — and apply AI-assisted process mining to build an accurate picture of how your operations actually run, as distinct from how they're supposed to run. The findings are specific, evidence-based, and presented in a way that operations and technology teams can act on.
What this engagement covers:
8 weeks
Engagement duration
RM 3,300
Fixed price (ex. SST)
Delivery steps:
Weeks 1–2: Data scoping and extraction
Assess available logs, define extraction scope, begin preparation.
Weeks 3–5: Process discovery modelling
Build process graph, identify variants, run conformance analysis.
Weeks 6–8: Findings, report, and handover
Quantify bottlenecks, draft recommendations, present findings.
Delivery steps:
Weeks 1–3: Content audit and embedding design
Catalogue content types, select embedding models, design index structure.
Weeks 4–7: Integration and retrieval logic
Build cross-modal retrieval, develop search interface, integrate with your content sources.
Weeks 8–10: Tuning and handover
Retrieval accuracy tuning, documentation, knowledge transfer session.
Multimodal Search Platform
Search systems that work across different content types — text documents, images, audio recordings, and structured data — using a unified embedding space. When your library or catalogue spans multiple content formats and users need to find things across all of them, single-modality search falls short. This service builds the retrieval infrastructure to handle the full range.
What this engagement covers:
10 weeks
Engagement duration
RM 4,100
Fixed price (ex. SST)
AI Alignment Workshop
A half-day facilitated session for technical and business teams to reach shared clarity on an AI project before development begins. The most common reason AI projects fail isn't technical — it's a gap between what the business expected and what the team went off and built. This workshop is designed to close that gap before it forms.
What this engagement covers:
Half-day
Session duration
RM 500
Fixed price (ex. SST)
Best suited for teams who:
- Are planning an AI project but haven't committed to an approach
- Have experienced past AI projects that didn't meet expectations
- Need to align technical and non-technical stakeholders before scoping
- Want an independent perspective on their project framing
Choosing the right solution
Use the table below to understand which service fits your current situation. If you're unsure, the alignment workshop is always a sound first step.
| Your situation | Process Mining | Multimodal Search | Alignment Workshop |
|---|---|---|---|
| You have operational event log data | |||
| You have a multi-format content library | |||
| You're early in AI project planning | |||
| You need working software delivered | |||
| Budget under RM 1,000 | |||
| Timeline under 3 months |
Clear, fixed pricing
All prices in Malaysian Ringgit (RM), excluding applicable SST.
Alignment Workshop
RM 500
Half-day · on-site or remote
- Pre-session preparation materials
- Facilitated half-day session
- Session documentation (3 days)
Process Mining
RM 3,300
8 weeks · fixed scope
- Data extraction and preparation
- Process discovery modelling
- Conformance checking
- Findings report with recommendations
- 2-week post-handover support
Multimodal Search
RM 4,100
10 weeks · fixed scope
- Embedding model integration
- Cross-modal retrieval system
- Search interface (API + UI)
- Accuracy tuning and documentation
- 2-week post-handover support
Not sure which solution fits?
A brief conversation helps us understand your situation and suggest the most appropriate starting point.
Start a Conversation